cv66 Privacy Policy

cv66 collects two types of information from its members — information you provide directly and information collected automatically. Details of each category are given below.

Information You Provide Directly

Information you submit during account registration is collected. This includes:

• Full name and date of birth (for age verification — this platform is for individuals aged 21+ only)
• Mobile number and email address
• Password (stored in encrypted form)
• Financial transaction details (bKash, Nagad, or Rocket mobile banking number)
• Identity document details (when required for verification)
• Contact information provided via support chat or email

Information Collected Automatically

When you use cv66, certain information is collected automatically and used to improve the platform's performance:

• IP address and device identifier information
• Browser type and operating system version
• Website access times and activity logs
• Gaming history and transaction records
• Cookie and session data (see Section 6 for details)

cv66 uses your information only for specific and legitimate purposes. Your personal information is not processed for any unreasonable or unnecessary reason.

Primary Use

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Storing gaming history and account balance
• Providing 24/7 support and resolving issues

Security and Compliance

• Preventing fraud and ensuring account security
• Age verification (to confirm 21+)
• Detecting and preventing suspicious activity
• Meeting legal and regulatory obligations

Platform Improvement

• Improving service quality and user experience
• Diagnosing errors and resolving technical issues
• Planning new features and services
• Statistical analysis (in anonymous form)

cv66 uses industry-standard technology and methods to protect your information. All data transmission is secured with SSL encryption, and information stored on servers is protected by strong encryption.

Technical Security Measures

• SSL/TLS encryption — active on all data transfers
• Firewall and intrusion detection system
• Regular security audits and vulnerability testing
• Two-factor authentication (with OTP)
• Restricted staff access to data (on a need-to-know basis)

Data Retention Period

We retain your information for as long as your account is active. Even after account closure, certain information may be retained for the period required by legal obligations for legal, regulatory, or dispute resolution purposes. Once that period has passed, the information is securely deleted or anonymised.

cv66 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information sharing may be necessary in certain circumstances.

Cases Where Information Is Shared

• Payment Processors: The minimum information necessary to complete transactions via bKash, Nagad, and Rocket is shared
• Technology Partners: Service providers required to operate the platform, who are bound by strict confidentiality agreements
• Legal Authorities: When complying with valid legal directives or court orders
• Fraud Prevention: During investigation of serious fraud or criminal activity

Outside the above cases, your personal information is not shared with any third party without your prior consent.

As a registered member of cv66, you have specific rights over your personal information. We fully acknowledge and respect these rights.

Your Rights Regarding Your Information

• Right to Access: You may request a copy of the information we hold about you
• Right to Correction: You may request correction of any inaccuracies in your information
• Right to Deletion: In certain circumstances, you may request that your information be deleted
• Right to Restrict Processing: You may object to the use of your information for specific purposes
• Right to Portability: You may request your information in a structured format
• Right to Withdraw Consent: You may opt out of marketing communications at any time

To exercise these rights, contact the cv66 support team via live chat or email. We will respond as quickly as possible after verifying your request. Our Responsible Gaming guidelines contain additional information on limiting your account or self-exclusion.

The cv66 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help remember information about your visit.

Types of Cookies

• Essential Cookies: Required to maintain login sessions and run basic platform functions. Without these, the service will not work properly.
• Functionality Cookies: Remember your preferences (language, display settings) and make future visits more convenient.
• Analytics Cookies: Monitor platform usage to help improve the service. Data collected is anonymous.
• Security Cookies: Used to prevent fraud and unauthorised access.

Cookie Controls

Cookies can be controlled or deleted from your browser settings. However, disabling essential cookies may cause some cv66 features to not work properly.

cv66 is strictly for individuals aged 21 or above. We do not knowingly collect any personal information from minors.

Age verification is a mandatory step in the registration process. If we become aware that a person under the age of 21 has created an account, that account will be immediately closed and the related information will be deleted. If you believe someone you know is using the platform inappropriately, please notify our support team.

cv66 is an international service. Your information may sometimes be processed or stored on servers located outside Bangladesh. During such transfers, we ensure that the data protection standards are maintained.

For international data transfers, we put in place the necessary contractual safeguards to ensure your information remains protected in accordance with the standards described in this privacy policy.

cv66 may update this privacy policy when needed. In the event of changes, we will:

• Publish the updated policy on the website and change the "Last Updated" date at the top of the page
• Send a notification to your registered email or mobile for significant changes
• Continued use of the platform after changes will be considered as your acceptance of the new policy

We encourage you to check this page periodically to stay informed about any changes to this policy. Our Frequently Asked Questions section also has answers to common privacy-related questions.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The cv66 support team is available in Bengali and English 24 hours a day, 7 days a week.