Legal Document

cv66 Terms and Conditions

Please read the following terms carefully before using this website and its services. By creating an account on cv66, you agree to these terms.

Last updated: January 2025
SSL Secured Platform
For ages 21 and above

This document was last reviewed in January 2025. This page will be updated whenever any changes are made.

1

Definitions and Applicability

These Terms and Conditions ("Terms") govern the use of cv66's website, mobile application and all related services ("Platform"). The following definitions apply throughout these Terms:

  • "Platform" — all digital services including the cv66 website and mobile app.
  • "User" or "You" — any person who has registered on or is using this Platform.
  • "Account" — a user's registered profile on the cv66 Platform.
  • "Balance" — the amount of money held in a user's account.
  • "Bonus" — various promotional benefits and rewards offered by cv66.
  • "Wagering" — the requirement to place bets totalling the bonus amount a specified number of times before becoming eligible to withdraw it.

By accessing the cv66 Platform, creating an account, or using any of its services, you are considered to have fully read, understood and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the Platform.

Important: cv66 reserves the right to modify these Terms at any time. Changes will take effect from the moment they are published on this page. It is the user's responsibility to check this page regularly.

2

Account Registration and Eligibility

Registration Requirements

The following conditions must be met to open an account on cv66:

  • You must be 21 years of age or older. This Platform is strictly prohibited for minors.
  • Each user may open only one account. Creating multiple accounts is strictly forbidden.
  • Accurate and truthful information must be provided at the time of registration — providing false information may result in the account being closed.
  • Your account username and password must be kept completely confidential and must not be shared with any third party.
  • The user is solely responsible for the security of their account.

Identity Verification (KYC)

cv66 reserves the right to verify a user's identity and age at any time. Withdrawals may be held until the verification process is complete. Any one of the following documents may be requested for identity verification:

  • National Identity Card (NID)
  • Passport
  • Driving Licence

Failure to provide the required documents for verification in a timely manner may result in the account being temporarily restricted.

Warning: If a person is found to be operating more than one account, the balance across all accounts will be forfeited and all accounts will be permanently closed.

3

Deposit and Withdrawal Policy

Deposit Terms

cv66 supports deposits via bKash, Nagad and Rocket. The following rules apply to deposits:

  • The minimum deposit amount is ৳100.
  • Deposits must be made from a mobile banking account registered in the user's own name.
  • Deposits from third-party accounts are not accepted and such transactions may be returned.
  • The correct reference number must be provided at the time of deposit — cv66 will not be responsible for any issues arising from incorrect information.

Withdrawal Terms

The following rules apply to withdrawing winnings:

  • The minimum withdrawal amount is ৳500.
  • Withdrawals can only be made to bKash, Nagad or Rocket.
  • Withdrawal requests are generally processed within 1 hour.
  • The wagering requirements of any active bonus must be met before a withdrawal can be made.
  • Withdrawals may be held until identity verification is complete.
  • The withdrawal account must be registered in the user's own name.

Please note: If a suspicious transaction is detected, cv66 reserves the right to temporarily suspend withdrawal access on the relevant account until an investigation is complete.

4

Bonus and Promotion Terms

Welcome Bonus

New users on cv66 can receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The terms of this bonus are detailed below:

  • The wagering requirement must be met before the bonus amount can be withdrawn: the bonus amount must be wagered 25 times.
  • Example: A deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000; before withdrawal, ৳1,000 × 25 = ৳25,000 must be wagered.
  • After claiming the bonus, the wagering requirement must be completed within the specified time limit.
  • A user may claim the first deposit bonus only once.

General Terms for Other Promotions

cv66 offers weekly reloads, slot bonuses, cricket bonuses and various other promotions. Each promotion has its own terms, but the following general points apply to all promotions:

  • Each promotion has a specific minimum deposit — the minimum is ৳100.
  • Multiple bonuses cannot be active at the same time, unless separately approved.
  • Bonus balance cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been met.
  • If bonus abuse or fraudulent activity is detected, the bonus may be cancelled and the account suspended.
  • cv66 reserves the right to modify, suspend or cancel any promotion.
5

Gaming and Betting Rules

Casino Game Rules

The cv66 Platform offers slots, live casino, fishing games and various other game types. These games are operated under the rules and RTP rates of their respective game providers.

  • The outcome of all games is determined by a certified Random Number Generator (RNG).
  • In the case of an incomplete game round due to a technical fault, cv66 will act in accordance with its established policy.
  • If there is any discrepancy in the information displayed on the game interface, the data stored on the game provider's server will be considered final.
  • cv66 will not be liable for any issues caused by internet disconnection.

Sports Betting Rules

The following rules apply to betting on cricket, football and other sports:

  • If odds change after a bet has been accepted, the original odds at the time of confirmation will apply.
  • If an event is cancelled or abandoned, the bet amount will be refunded.
  • If a match result changes due to on-field conditions or other reasons, the betting result will be determined based on the official announcement.
  • cv66 reserves the right to void any bet placed at clearly incorrect odds.
6

Prohibited Activities

The following activities are strictly prohibited on the cv66 Platform. Violation of these prohibitions will result in permanent account closure and the balance may be forfeited:

  • Operating more than one account per person.
  • Bonus abuse or attempting to exploit system advantages.
  • Registering using another person's identity.
  • Using the Platform for money laundering or illegal transactions.
  • Playing games using automated software or bots.
  • Attempting to interfere with Platform security.
  • Harassing or defrauding other users.
  • Claiming bonuses or rewards using false information.

Legal Action: If evidence of fraudulent activity or involvement in money laundering is found, cv66 reserves the right to notify the relevant authorities.

7

VIP Program and Cashback Policy

cv66's VIP program has four tiers — Bronze, Silver, Gold and Platinum. Weekly cashback benefits are available at each tier:

  • Bronze: Up to 0.3% weekly cashback.
  • Silver: Up to 0.6% weekly cashback.
  • Gold: Up to 0.9% weekly cashback.
  • Platinum: Up to 1.2% weekly cashback.

Cashback is calculated based on the week's net loss (total losses minus total winnings). For example: if a Gold member's net loss for a week is ৳20,000, they will receive ৳20,000 × 0.9% = ৳180 in cashback.

VIP tier is determined based on a user's activity on the Platform. All users have the opportunity to move up to a higher tier. Cashback is credited to the user's account and is withdrawable subject to applicable wagering requirements.

8

Responsible Gaming Commitment

cv66 believes that gambling should be a form of entertainment — not a solution to financial problems. We encourage our users to follow our responsible gaming policy. The following terms apply in this regard:

  • No one under the age of 21 may use this Platform — no exceptions.
  • Users may request to set their own deposit limits, betting limits or self-exclusion.
  • If a user requests self-exclusion, cv66 will action that request as quickly as possible.
  • While self-exclusion is active, attempting to access the Platform by opening a new account or by any other means is prohibited.

If you or someone you know is becoming overly dependent on gambling, please contact our support team. We are available 24/7 in both Bengali and English.

9

Privacy and Data Protection

cv66 treats the security of users' personal information as its highest priority. Our privacy policy explains in detail how user information is collected, used and stored. In connection with these Terms, please note:

  • Users' personal information is protected through SSL encryption.
  • User information is not sold to third parties.
  • Information may be shared with authorities where required by law or for fraud investigations.
  • Users may contact the support team to request changes to their personal information.
  • Even after an account is closed, information may be retained for a specified period in accordance with legal obligations.
10

Account Closure and Dispute Resolution

Account Closure Rules

A user may request to close their account at any time. cv66 may also temporarily or permanently close an account in the following circumstances:

  • In the event of a breach of the Terms.
  • If fraud or deception is suspected.
  • In the case of a long-inactive account.
  • At the user's own request.

If the full wagering requirement on the user's balance has been met before the account is closed, the user will be given the opportunity to make a withdrawal.

Dispute Resolution

If you have any objection to cv66's services or any decision, it can be resolved through the following process:

  • First, contact cv66 via live chat or email support.
  • When submitting a complaint, please include your account ID, transaction date, and details.
  • The support team will review the complaint as quickly as possible.
  • The final decision rests with cv66 authority.

Solutions to common issues can be found on our FAQ page.

11

Limitation of Liability

cv66 strives to provide the best service in operating the platform, however cv66's liability is limited in the following matters:

  • Losses caused by internet connection issues, power outages, or faults with the user's device.
  • Technical issues on the part of third-party game providers.
  • Exposure of account information due to the user's own negligence.
  • Unforeseen circumstances (such as natural disasters, cyberattacks) that disrupt the service.

cv66 may temporarily suspend the service for technical maintenance — prior notice will be given where possible.

Applicable Law: The laws and regulations determined by cv66's governing authority will be followed in the interpretation and application of these terms and conditions.

12

Contact & Support

If you have any questions or need clarification about these terms and conditions, please contact cv66's support team. We are available 24 hours a day, 7 days a week in both Bengali and English.

Live Chat

You can get instant support through the live chat button on any page of the platform.

Email Support

[email protected]

Play safely on cv66

Read these terms and conditions to get a clear understanding of cv66's services. If you have any questions, please contact our support team.

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